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FREQUENTLY ASKED QUESTIONS Tell a friend about this page Tell a friend about this page


For your benefit, we have listed frequently asked questions along with answers to them.

Keywords:

Q. What is the address of the primary location in Jackson?

A. 1647 Lakeland Drive, Jackson, MS 39216


Q. What are our hours of operation?

A. 8:30 AM to 5:00PM
After 5:00 PM by appointment.

Q. What is the mailing address?

A. PO Box 55929, Jackson, MS 39296

Q. What is the phone number and fax number?

A. Phone: 601-362-9004
Toll free: 1-800-898-0043
Fax: 601-982-4421

Q. How can you make a payment on your account?

A. Cash, Check, EFT, and Pay by Phone.

Q. How can I make a change to a policy?

A. You must talk with a CSR or an Agent.

Q. What are the driving directions to your office?

A. Take I-55 to the Lakeland Drive exit. Travel East 1/2 mile. The building is on the right.

Q. Who can make changes to my policy?

A. AUTO:
Ann Lum - ext. 309
Sam Smith - ext. 313

FIRE
Melissa Fortenberry - ext. 304

COMMERCIAL:
Vicki Dennison - ext. 305

BILLING QUESTION
Shawna Cox - ext. 312


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